Ticket sales and booking fees are non-refundable, under any circumstances. Please read through our ticket terms and conditions before purchasing tickets.

We allow the reselling of tickets, ID is not required for ticket holders meaning tickets can easily be transferred. Please ensure if sold you forward your original ticket confirmation email to the buyer.

There is no pre-arranged camping included in your ticket price so you will need to arrange your own accommodation/ travel.

There is no official festival car parking but a map of Swansea City Council car parks can be found here. Note that the St Helen’s Foreshore Car Park at Secrets Restaurant will be closed for the duration of the event.

Pick up and drop off area will be located at Brangwyn hall. What 3 words ///units.worth.filed

The arena will open at 12pm and close at 11pm, Friday, Saturday and Sunday. We do not allow re-entry if you leave the festival arena and final entry is at 7pm.

No dogs will be allowed in the event area, Sorry!

We offer concessions tickets free of charge to carers. If you require a carer to assist you attending the event please purchase yourself the ticket you require, and then when you come to the box office to collect your wristband please attend with your carer and our staff will be more than happy to issue them a ticket free of charge. Please bring a carers ID card or relevant documents confirming carer status.

The festival is held on the beach with soft sand and there is limited vehicular access, so appropriate wheelchairs must be used to access the site. Disabled toilets will be available on site. If you have particular needs; we may be able to assist you depending on your circumstances. Please get in touch with us so that we can discuss how we may be able to help.

Unfortunately, you cannot bring your own seating into the arena at Tunes on the Bay.

 No outside food, alcoholic or soft drinks will be allowed into the festival venue.

There will be a wide range of food & drink vendors in the venue. We allow empty metal and plastic reusable water bottles into the festival, there will be refill stations available on site. No alcohol is to be brought to the festival. A fully licensed bar will be serving alcoholic and soft beverages. A strict challenge 21 policy will be in operation.

VIP upgrades include access to a private bar and loos at the festival, and a higher viewing platform, giving you a better view of the stage!

Of course! However, they must be accompanied by a responsible adult. Security can at their discretion enforce a maximum of 2 under 18s to be escorted by 1 responsible adult.  Strictly no alcohol for under 18’s.

Yes! Any info and tickets for afterparties organised by us will be found on the ticket purchase page.

The arena will open at 12pm and close at 11pm, Friday, Saturday and Sunday. We do not allow re-entry if you leave the festival arena and final entry is at 7pm.